Warranty Policy

Last updated: October 8, 2026

Every product bought from Gydget is covered by our 12-Month Limited Warranty, starting on the date your order is delivered.

12 monthsCoverage from delivery
FreeReplacement or refund
1 business dayClaim review

What's covered

If your product develops a defect in materials or workmanship during normal use, we'll send you a replacement at no cost. If a replacement isn't available, we'll give you a full refund. This includes:

  • Electrical faults, such as a device that won't power on, charge or connect
  • Manufacturing defects present on arrival or appearing during normal use
  • Parts that fail because of a material flaw, such as broken switches, ports or buttons

What's not covered

  • Accidental damage, drops, liquid damage (beyond a product's stated water rating) or misuse
  • Normal wear and tear, such as scratches and scuffs
  • Products that have been modified, opened or repaired by someone else
  • Damage from using the wrong charger, power supply or voltage
  • Items bought from other sellers

How to make a claim

  1. Email support@gydget.com with your order number.
  2. Briefly describe the problem and include a photo or short video.
  3. We'll review your claim within 1 business day. If we need the item back, we'll send you a prepaid return label.

Returns vs. warranty

Changed your mind? You can return items within 30 days of delivery under our Refund Policy. This warranty is for products that develop a fault.

Need to make a claim?Our support team is happy to help.
Email support