Warranty Policy
Last updated: October 8, 2026
Every product bought from Gydget is covered by our 12-Month Limited Warranty, starting on the date your order is delivered.
12 monthsCoverage from delivery
FreeReplacement or refund
1 business dayClaim review
What's covered
If your product develops a defect in materials or workmanship during normal use, we'll send you a replacement at no cost. If a replacement isn't available, we'll give you a full refund. This includes:
- Electrical faults, such as a device that won't power on, charge or connect
- Manufacturing defects present on arrival or appearing during normal use
- Parts that fail because of a material flaw, such as broken switches, ports or buttons
What's not covered
- Accidental damage, drops, liquid damage (beyond a product's stated water rating) or misuse
- Normal wear and tear, such as scratches and scuffs
- Products that have been modified, opened or repaired by someone else
- Damage from using the wrong charger, power supply or voltage
- Items bought from other sellers
How to make a claim
- Email support@gydget.com with your order number.
- Briefly describe the problem and include a photo or short video.
- We'll review your claim within 1 business day. If we need the item back, we'll send you a prepaid return label.
Returns vs. warranty
Changed your mind? You can return items within 30 days of delivery under our Refund Policy. This warranty is for products that develop a fault.
Need to make a claim?Our support team is happy to help.
Email support