Privacy policy

Effective Date: 25 September 2026
Website: gydget.com
Operating Entity: NPN Electronics Ltd (company number 12776787)

This Privacy Policy explains how Gydget collects, uses, and shares personal information when you use gydget.com.

1. Information We Collect
Depending on how you use the website, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and purchase information
  • Customer service communications
  • Information submitted through website forms
  • Device and browser information
  • Website usage information via cookies and similar technologies

2. How We Use Information
We may use personal information to:

  • Process and fulfil orders
  • Process payments
  • Provide order and delivery information
  • Respond to inquiries
  • Process returns, refunds, and warranty requests
  • Maintain and improve the website
  • Prevent fraud and unauthorized transactions
  • Send marketing communications where permitted and consent has been provided
  • Comply with legal and regulatory obligations

3. Payment Information
Payments are processed through third-party payment providers in accordance with their own privacy policies and security practices. Gydget does not store complete payment card numbers.

4. Service Providers
We share information with service providers as necessary to operate the business, including providers of:

  • Payment processing
  • Website and ecommerce services
  • Order fulfilment and shipping
  • Customer support
  • Fraud prevention and security
  • Analytics and website functionality
  • Professional and legal services

US fulfilment and returns are handled by Chicago Warehouse 3PL, 3301 W 47th Pl, Chicago, IL 60632, United States. We share name, delivery address, phone number, and order contents as needed to pick, pack, ship, and process returns.

We may also disclose information where required by law or to protect the legal rights and security of customers, the website, or the business.

5. Cookies & Similar Technologies
We use cookies and similar technologies for website functionality, preferences, understanding usage, service improvement, and analytics or marketing where applicable. You can manage cookies through your browser settings or on-site controls.

6. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure.

7. Data Retention
We retain personal information as needed for the purposes described above, including order fulfilment, customer support, records, disputes, and legal compliance. Retention periods vary by the type of information and purpose.

8. Your Privacy Rights
Depending on applicable law, you may have the right to access, correct, or delete personal information, object to or restrict processing, request portability, or withdraw consent. Submit requests to support@gydget.com.

9. Contact Information

  • Store brand: Gydget
  • Operating company: NPN Electronics Ltd (12776787)
  • Email: support@gydget.com
  • Phone: +44 7573 99282
  • Registered office: 39 Lucknow Drive, Sutton-in-Ashfield, England, NG17 4LS, United Kingdom
  • US fulfilment / returns: Chicago Warehouse 3PL, 3301 W 47th Pl, Chicago, IL 60632, United States